Please notify us in writing as soon as possible – using the email address on the relevant event page – if you wish to make a substitution or a cancellation for any of our events.
Substitutions are welcome and can be made at any time, without charge, unless it is explicitly stated otherwise on the relevant event page.
Cancellations made 5 working days or less will be charged at full price, unless otherwise stated.
Full fees will also be charged in the event of non-attendance unless there are exceptional circumstances as decided by Natspec.
Natspec reserves the right to cancel or alter the course for reasons beyond its control. Delegates will not incur any charges for courses cancelled by Natspec.